Major site outage

Incident Report for Kaleidoscope

Resolved

All services have been restored as the Azure outage in the US Central region is resolved.

Posted Jul 19, 2024 - 03:13 UTC

Monitoring

Service has been restored to all applicant-facing systems and the Client Portal. Review Board and Connect remain unavailable.

Posted Jul 18, 2024 - 23:30 UTC

Identified

The issue has been identified as an outage in Azure.

Posted Jul 18, 2024 - 23:12 UTC

Investigating

We are currently investigating this issue.

Posted Jul 18, 2024 - 22:46 UTC

This incident affected: Marketplace, Applicant Portal, Client Portal, Review Board, and Connect.